The Challenge:
LogiChain’s dispatchers used 6 different legacy systems, requiring manual data entry across platforms. Driver assignment took 2+ hours daily, and real-time tracking was unreliable, leading to delayed shipments and customer complaints.
Our Custom Solution:
We developed an integrated logistics management suite:
- Unified Dispatch Dashboard with drag-and-drop driver assignment
- Real-time GPS Tracking with ETA predictions
- Automated Route Optimization considering traffic, weather, and delivery windows
- Driver Performance Analytics with fuel efficiency scoring
Key Features:
- Custom map visualization with live vehicle tracking
- Automated customer notifications via SMS/email
- Document management for shipping manifests
- Predictive maintenance alerts for fleet vehicles
The Impact:
- 75% reduction in dispatch planning time
- 18% improvement in on-time deliveries
- 22% decrease in fuel costs
- 90% fewer customer service calls about shipment status